Europcar Hamburg Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Matthew Horatio

Germany

Reviewed: Wed, Dec 18, 2019

About Europcar: 2.0 /10

The internal pricing from the rental company was unclear compared to the destination car rental agency, resulting in an overcharge of 370 euros. The expected charge was 422 euros, but 799 euros were charged.

1 days rental

Relevant Reviews on Europcar in Germany

Betty Roosevelt

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

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Reviewed: Sun, Sep 29, 2024

About Europcar: 10.0 /10

Very good.

About QEEQ: 10.0 /10

Deborah Joshua

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Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Tue, Sep 24, 2024

About Europcar: 4.0 /10

I booked a Golf, but the staff gave me a Hyundai. The Europcar employees were a bit rude, clearly they had a Golf but didn't give it to me.

Rita Galsworthy

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Stuttgart Airport(STR)

Stuttgart

Germany

Reviewed: Mon, Mar 2, 2020

About Europcar: 2.0 /10

First, after contacting them immediately about a brand new pair of sunglasses, they said it couldn't be found. I don't understand who would throw away sunglasses as trash? They kept saying they couldn't reach the rental company, which dragged on and on! Second, the car wasn't given to me with a full tank of gas, so I returned it with the same amount of fuel, but they still charged me for a full tank. I've rented cars many times, but this is the worst experience!!

Morton Joule

Germany

1 days rental

Europcar

Nuremberg

Germany

Reviewed: Sat, Jun 2, 2018

About Europcar: 8.0 /10

The staff was very friendly, but they didn't have the car I wanted. Very disappointing.