There was an unreasonable charge. I picked up an electric car on the 13th but was billed for charging costs on the 12th. Additionally, when returning the car, they required it to be fully charged and added extra fees.

Terrible service.

The same car model.

いい車を受け取りましたが、対応は悪かったです。予約していたにもかかわらず、予約がないの一点張りで、諦めかけました。結局1時間かかってレンタルが完了。

I had time ago a bad experience with Drivalia, they gave me a car with a very old tyre, broken in the internal face, that was irreparable, and I was never reimbursed for the cost of a new tyre (used) that I had to buy. I gave them another chance, cannot complaint about the car, new, but the staff at the check in was apathetic, slow.