Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.

Overall satisfied.

Very satisfied.

Unlike in China, the service efficiency and staff attitude in big cities are indeed much worse compared to smaller cities.

The wait at the Hertz counter was longer than it should have been, but I expect that Hertz, like most companies, is understaffed at the moment.

The booking process through QEEQ was simple, and QEEQ got me a better rate than any of the other discount sites or loyalty programs.