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Search for Europcar Car Rentals in London
Reviewed: Mon, Apr 9, 2018
About Europcar: 2.0 /10
Absolutely unethical and shameless business! I rented an Audi A4 wagon, but they didn't inform me truthfully that the model had been downgraded. When I went to pick up the car, I found out that the Audi had been switched to an EAGLE, which didn't have enough trunk space for all my luggage. I had to put some in the back seats, leaving no legroom for the two passengers in the back. During our discussion, they even said these two cars are similar. When I asked to pay the difference for an upgrade, they refused. This is incomprehensible! They also charged me two deposits.
car image
Europcar
London
United Kingdom

Relevant Reviews on Europcar in United Kingdom

Janice Christy

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Tue, Jul 9, 2024
About Europcar: 10.0 /10
Very smooth process. After landing in London, there was a shuttle to take us to the rental location. We received a brand new car, absolutely fantastic. The car was great. Highly recommended.
About QEEQ: 10.0 /10

Ternence Theresa

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Europcar
Guildford
United Kingdom
Reviewed: Mon, Aug 21, 2017
About Europcar: 8.0 /10
We picked up and dropped off the car at different locations. At the pick-up site in central London, there was only one staff member present, and there were some language barriers. Additionally, the staff was unfamiliar with the car's navigation system, which led to us getting lost. At the airport drop-off, the staff were highly professional, warm, and patient, which moved us deeply. Their work ethic was commendable. We will definitely rent from this company again next time.

P.Kumwenda

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Compact | Volkswagen Golf or similar
Europcar
Leeds
United Kingdom
Reviewed: Thu, Aug 22, 2019
“Time when picking up maybe need more staff to faster the process”
About Europcar: 9.0 /10
The car was excellent good cruise control drive very well I loved it but it was not washed up .. it was dirty when I pick it up . And due to running out it time I couldn’t wait for another hour to be cleaned☹️So really disappointed on that but otherwise I loved driving the car .. superb!
About QEEQ: 8.0 /10

R.Binns

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Full Size Van | Volkswagen Sharan or similar
Europcar
Leeds Airport(LBA)
Leeds
United Kingdom
Reviewed: Mon, Aug 12, 2019
About Europcar: 8.7 /10
The van worked great for our purpose.
About QEEQ: 10.0 /10
Easy to book.

Alex F

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Compact | Vauxhall Astra or similar
Europcar
Cardiff
United Kingdom
Reviewed: Wed, May 29, 2019
“Effortless and great value”
About Europcar: 9.3 /10
It was a brand new Ford Focus with delivery mileage on it and it was great. Thank you
About QEEQ: 10.0 /10
I booked the car late one evening for the following morning and was a little worried it wasn't going to be there as I was booking through a third party website. I needn't have worried. The whole thing was incredibly painless. Thank you.

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