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Live chat Email us Service Code: 1512919125
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Reviewed: Mon, Apr 9, 2018
About Europcar: 2.0 /10
Absolutely unethical and shameless business! I rented an Audi A4 wagon, but they didn't inform me truthfully that the model had been downgraded. When I went to pick up the car, I found out that the Audi had been switched to an EAGLE, which didn't have enough trunk space for all my luggage. I had to put some in the back seats, leaving no legroom for the two passengers in the back. During our discussion, they even said these two cars are similar. When I asked to pay the difference for an upgrade, they refused. This is incomprehensible! They also charged me two deposits.

Relevant Reviews on Europcar in United Kingdom

Robert

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Small SUV | Vauxhall Crossland X or similar
Reviewed: Sat, Jun 29, 2024
About Europcar: 10.0 /10
Car was brand new. I didn't appreciate Europcar requiring staff to try to upsell to a more expensive car and take out insurance.
About QEEQ: 10.0 /10

Chad Kipling

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Reviewed: Thu, Jul 23, 2020
About Europcar: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Hamiltion O'Connor

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Reviewed: Tue, Sep 19, 2023
About Europcar: 6.0 /10
The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.

J.Legg

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Economy | Vauxhall Corsa or similar
Reviewed: Mon, Oct 24, 2022
“Fabulous!”
About Europcar: 10.0 /10
The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.
About QEEQ: 10.0 /10

J.Murphy

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Thu, Aug 1, 2019
“Best experience ever!”
About Europcar: 10.0 /10
Fabulous service by staff member. Best experience ever.
About QEEQ: 10.0 /10
Fantastic user friendly platform to use. Very happy I discovered your service.

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