The Europcar branch in London was relatively easy to find. The staff initially tried to upsell an upgraded vehicle model, but after I clearly declined, they still provided the original model. Overall, it was alright. The car had quite a few scratches, but during the return process, the staff inspected the vehicle very thoroughly.

Satisfactory

Overall, the experience has been okay so far. The service is still ongoing and I will update my review once it is completed.

Car was nearly 3 years old and dirty

Good site and easy to make booking

Like: Polo was easy to drive. Great and smooth trip and GPS was much needed.
Dislike: When picking up car, it was not parked at the slot mentioned. Had to ask for help.