Pretty good, but the wait in line was too long.

Booked a Volkswagen Caddy medium MPV, but the car provided was in very poor condition, and the last row of seats couldn't be folded down. They then offered a Ford Galaxy for an additional £250, claiming it was a different class of vehicle. Due to time constraints, I signed the agreement, but later discovered that both cars belong to the same category. This is a hidden trap, be cautious.

Clear address, detailed instructions, smooth pick-up and return, no extra charges. ^_^ Thumbs up ^_^

I was upgraded, due to them needing more small cars which was ideal for me.

Very easy process

Like: Got upgraded on the vehicle so more than happy.
Dislike: Probably took an hour to pick up the vehicle due to staff shortage and busy period