Queue efficiency is average, the deposit is very high at 950 euros, and it hasn't been refunded yet.

Very good

They should never charge customers for washing the car. This should be part of the service provided.

Target rent charged me extra on my insurance when I already paid them for full coverage.

Customer service was poor, no one explained why it was taking do long.

The car was advertised as being available for collection in the airport terminal. It was not and we had to walk across a building site a car park to get to a random petrol station before waiting for a minibus which then took us to another location. This is completely unreasonable and 100% not what was advertised. I would like my money back as I never would have hired the car had I known it would take an hour to collect.