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Search for OK Mobility Car Rentals in Madrid
Reviewed: Tue, May 23, 2017
About OK Mobility: 2.0 /10
We didn't purchase full insurance, so the damage deposit was 750 EUR, but after returning the car without any damage, we only received 529.17 EUR back, which means they deducted nearly 220 EUR... This is one problem... The second one is that we returned the car with a full tank, but they charged us 25 EUR full-tank fee and did not refund this amount... The most important issue is that they deducted nearly 250 EUR for damage deposit and return fee... Picture 1 is the contract, Picture 2 is the receipt confirming the car was returned in perfect condition, Picture 3 is the refund status for the deposit showing an unjustified deduction of 220 EUR despite no damage, and Picture 4 is the full-charged rental fee for returning the car with a full tank without refunding the 25 EUR
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OK Mobility
Madrid–Barajas Airport(MAD)
Madrid
Spain

Relevant Reviews on OK Mobility in Spain

Max Adam

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OK Mobility
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Wed, Jan 31, 2018
About OK Mobility: 6.0 /10
Average

D.Kieran

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Economy | Opel Crossland X Automatic / Seat Arona or similar
OK Mobility
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Tue, Aug 16, 2022
“Excellent value for money will recommend to anyone.”
About OK Mobility: 9.0 /10
Excellent service from start to finish. Car was superb, better then I had expected and big enough for four adults. Took 3 large suitcases comfortably. Car make - Link&co O1. Never heard of it but was fantastic. Had the insurance certificate so no sell of additional car insurance
About QEEQ: 10.0 /10
Wasn’t sure about this company at first but can honestly rate them first class. Price was amazingly cheap in comparison.

Karis

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Economy | Ford Fiesta or similar
OK Mobility
Bilbao Airport(BIO)
Bilbao
Spain
Reviewed: Wed, Aug 21, 2019
“Very slow service”
About OK Mobility: 8.0 /10
The car was great and exactly what we wanted, however, the service was incredibly slow in picking up the car and dropping it off. Paperwork took an extraordinary amount of time, and there were many people waiting in line ahead of us who were also taking a long time to get through their paperwork, so it was not just our problem. We could give the company a higher rating if pickup and dropoff times were reduced drastically. As it was, we spent nearly 2 hours waiting to pick up our car, and it took over an hour to finish the paperwork on dropoff.
About QEEQ: 10.0 /10
The website works great - no further comments!

D.Cordoba

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Compact | Citroen Berlingo or similar
OK Mobility
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Tue, Jun 4, 2019
About OK Mobility: 8.3 /10
Takes a long time to get the car.

Marianne

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Compact | Volkswagen Golf or similar
OK Mobility
Valencia Airport(VLC)
Valencia
Spain
Reviewed: Thu, May 23, 2019
“The car was luxury and better than expected, though not the car I actually reserved.”
About OK Mobility: 8.3 /10
Friendly personnel and helpful.
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