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Search for OK Mobility Car Rentals in Madrid
Reviewed: Tue, May 23, 2017
About OK Mobility: 2.0 /10
We didn't purchase full insurance, so the damage deposit was 750 EUR, but after returning the car without any damage, we only received 529.17 EUR back, which means they deducted nearly 220 EUR... This is one problem... The second one is that we returned the car with a full tank, but they charged us 25 EUR full-tank fee and did not refund this amount... The most important issue is that they deducted nearly 250 EUR for damage deposit and return fee... Picture 1 is the contract, Picture 2 is the receipt confirming the car was returned in perfect condition, Picture 3 is the refund status for the deposit showing an unjustified deduction of 220 EUR despite no damage, and Picture 4 is the full-charged rental fee for returning the car with a full tank without refunding the 25 EUR
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OK Mobility
Madrid–Barajas Airport(MAD)
Madrid
Spain

Relevant Reviews on OK Mobility in Spain

p.moore

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Compact | Volkswagen Golf or similar
OK Mobility
Ibiza Airport(IBZ)
Ibiza
Spain
Reviewed: Mon, Oct 7, 2019
About OK Mobility: 6.7 /10
I will be travelling to Ibiza on regular basis from now on and would like it if my 23 year old daughter who has 5 years experience and a clean licence could be insured to rent from ok rent
About QEEQ: 8.0 /10

J.Murphy

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Mini | Fiat 500 or similar
OK Mobility
Malaga Airport(AGP)
Malaga
Spain
Reviewed: Mon, Sep 23, 2019
“Avoid OK rent.”
About OK Mobility: 6.0 /10
The car was average but what was really annoying was the inability to pay the deposit via debit card or Amex. This meant having to pay the excess premium insurance. Very frustrating. Would go with another provider. The car also had warning lights on when we departed and wasn't clean.
About QEEQ: 10.0 /10

Melanie

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Standard Crossover | Nissan Juke hatchback or similar
OK Mobility
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Tue, Jul 16, 2019
“Awful experience. Impossible to reach easy rent a car when I had an issue at pick up. Noone answered”
About OK Mobility: 6.3 /10
Stay sway from this company. Price is cheaper, however the experience at the rental place is terrible. 1. Good luck to have find the shuttle once you are at the airport. Then, it is not coming every 10-15 min, but more like every 30min or more. It took us over 1hr from when we got our luggage 2. You finally arrive at the rental place, take your ticket and be ready to wait for your turn. Another 1 hr 3. Car was great 4. Drop off. Be ready to also spent time returning the car and wait for the shuttle. We almost missed our plane. Plan at least 2-3h 5. I would pay a little more and rent from another company

Florence

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Standard Crossover | Nissan Juke hatchback or similar
OK Mobility
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Mon, Jul 15, 2019
“Voiture en très bonne état mais attente trop longue”
About OK Mobility: 6.0 /10
Service trop long à la reception et surtout trop long au retour ! Nous avons attendu 1h pour rendre nos clés puis 30 min pour la navette nous ramenant à l’aeroport! Nous avons failli raté notre avion. Le personnel n’est pas attentif au client.
About QEEQ: 8.0 /10
La plateforme easyrentcars est facile. Pas de problème particulier

A.Abdul-Hadi

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Compact | Volkswagen Golf or similar
OK Mobility
Santiago De Compostela Airport(SCQ)
Santiago De Compostela
Spain
Reviewed: Mon, Jul 8, 2019
About OK Mobility: 10.0 /10
Excellent staff. Lots of people waiting for the car and thus we had to wait a little ~30mins) . Would rent from them again.
About QEEQ: 10.0 /10

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