Some front desk staff might engage in upselling or create pitfalls, so be cautious.

The condition of the car was not clearly stated. Suburban is supposed to be a long car, also labeled as a premium SUV and stated to have a 7-seater capacity with room for 3 large pieces of luggage. But when I arrived to pick up the car, it was an old, short version of a Tahoe. With 7 seats set up, there was scarcely any room for luggage. The condition of the car was old and worn. I had to switch to a KIA MPV and pay an additional $40 per day. What a scam!!

Counter staff was terrible. She does not even knew about QEEQ and was telling me my booking is not valid. She was trying to sell me insurance even though I had full coverage, while booking on Qeeq. Won’t recommend dollar due to counter staff.

The two staff members were very nice and cordial.

It was fair price .

The rental car was good. The only issue is there’s no Apple airplay, we can’t use the phone as gps. Very annoying. But the pickup and drop off location was just opposite of the harbour, easy walk.

Easy process.