Very satisfied.

Good

Overall, it was okay. Since this time we had a family of four (three adults and one child) with three large suitcases, the attendant strongly recommended an extra-large American car, a Chevrolet. As smaller-sized Asians, we had to climb into the car. Of course, the cost skyrocketed from over 4000 for 16 days to over 8000, doubling our budget. If it weren't for the car's navigation system being very helpful for this trip to the western USA, it would have felt like an upsell. Returning the car was relatively easy!

Staff at counter was so nice and I was able to start nice trip.

I didn’t get any discount protector this time but nice system to have that. Hope I get discount next time.

Like: Alamo Manager was very friendly and gave me a nicer SUV due to the time I waited and since the other type of SUV could not be found at the moment.