Great service but hard to find office.

Paid for full coverage on the spot so I didn’t have to leave the €1300 deposit, which was great — drove totally worry-free. They even upgraded the car to a brand-new SUV for free, it only had about 200km on it. The semi-automatic hybrid was super economical, only around 6L per 100km on the highway.

The car aas not quite as big and not nearly as powerful as expected. It was however very economical, clean and new and drive very smoothly. The cruise control was fantastic! Staff were extremely helpful and friendly, dealing with many customers who were hot and had had delays. Lots of respect and praise for them!

Very easy to book! Great value which didnt need dropping.

The pickup location was a nightmare to find with the directions on the confirmation. Had to call to find directions to bus. Staff at Centauro desk were rude and too worried about saying goodbye to work mates to focus on customer service. The lady at drop off was nice and helpful.

My booking said the car's fuel would be full to full. They gave me a car with 60% petrol - therefore breaking the booking contract. I tried to return the car at 60% as required, however this was impossible to tell when filling and I filled it to 100%. They wouldn't reimburse me - they therefore got 40% worth of FREE fuel. This is a scam!!! They also made me pay insurance on the car even though I had booked and paid insurance through Easy Rent Cars. Lastly, they gave me a Ford, which was fine however I had requested a VW which would have been slightly bigger which I needed.