They gave me a car that wasn't the one I chose, and I couldn't find it in the same category listing. They kept politely pushing me to pay for an upgrade. When I had questions, I couldn't get through to their customer service phone line.

I booked a Jeep Compass from Dollar at Orlando Airport, but upon arrival, I was informed that the Jeep Compass was unavailable. They offered similar cars, but none had enough trunk space for our three pieces of luggage. We had no choice but to pay an extra $215 to upgrade to a higher class vehicle. The service attitude at Dollar was terrible, as if I owed them money. The next day, I received a notification from my credit card company showing a charge of $477, and I have no idea what it was for. Now that I'm back home, I contacted Zuzuche customer service. They were very polite and promised to follow up via email. However, it's been five days with no response, so I can only wait.

Almost a brand-new car with just 100 miles. Clean and easy to drive. Service isn't the best but acceptable.

I paid $432.00 for two days which is outrageous. Other than that, all was good.

Like: I was able to get a competitive rate last minute when my travel plans were interrupted by bad weather