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Live chat Email us Service Code: 4690396080
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Overall a good car hire experience but let down by the car insurance process.

Reviewed: Fri, Sep 15, 2023
About Europcar: 9.0 /10
Overall a good experience. The only frustration was the insurance upsell to ensure a full coverage. QEEQ did warn about this but should provide the full coverage up front so that Europcar cannot do a further upsell.
About QEEQ: 10.0 /10
What price drop protector? And as per above comment, the insurance cover can be handled better by QEEQ.
Reply by Qeeq:
Thanks for your review. The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Compact | Opel Crossland X or similar

Relevant Reviews on Europcar in Italy

Dale Clapham

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Reviewed: Wed, Jun 18, 2025
About Europcar: 10.0 /10
Compared to previous experiences with Hertz, where they insisted on recommending car rental insurance, had excessively long waiting times, and required an additional half-hour for paperwork after finally being served, this company is undeniably faster and more straightforward. Perhaps this is also because I purchased full coverage from the rental company, making the car pickup process hassle-free regarding insurance.
About QEEQ: 10.0 /10

Broderick Lambert

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Reviewed: Mon, Feb 17, 2025
About Europcar: 6.0 /10
About QEEQ: 8.0 /10

Marcia McCarthy

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Reviewed: Sat, Mar 2, 2024
About Europcar: 6.0 /10

Myron Hewlett

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Reviewed: Sun, Jul 15, 2018
About Europcar: 2.0 /10

D.Dadon

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Full Size Van | Volkswagen Caravelle or similar
Reviewed: Sun, Sep 29, 2019
“Everything went great”
About Europcar: 10.0 /10
Everything went great
About QEEQ: 10.0 /10
I used your customer service several times and was a quick and helpful answer. You surprised me very much both in price and in service. Thanks for everything.
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