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Overall a good car hire experience but let down by the car insurance process.

Reviewed: Fri, Sep 15, 2023
About Europcar: 9.0 /10
Overall a good experience. The only frustration was the insurance upsell to ensure a full coverage. QEEQ did warn about this but should provide the full coverage up front so that Europcar cannot do a further upsell.
About QEEQ: 10.0 /10
What price drop protector? And as per above comment, the insurance cover can be handled better by QEEQ.
Reply by Qeeq:
Thanks for your review. The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Compact | Opel Crossland X or similar

Relevant Reviews on Europcar in Italy

Coral Edward

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Reviewed: Tue, Jul 1, 2025
About Europcar: 10.0 /10
No hidden charges. Smooth pick-up and drop-off process. Booked a Volkswagen Tiguan but received a free upgrade to an Alfa Romeo Tonale.

Brady Eugene

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Reviewed: Sun, Jun 8, 2025
About Europcar: 10.0 /10
Good service, very considerate.
About QEEQ: 10.0 /10

Dorothy Hansom

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Reviewed: Sun, Oct 6, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Jamie Wolf

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Reviewed: Mon, Sep 16, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Ivan Kent

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Reviewed: Sun, Feb 25, 2024
About Europcar: 8.0 /10
Good service, friendly attitude, but the car's condition was poor with consistent warning sounds.
About QEEQ: 10.0 /10

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