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Europcar, Florence Novoli Car Rental

Europcar 2000+ ratings, 8 reviews

Florence, Toscana, Italy

7.6 / 10 Good

Europcar - Florence Novoli Information, Car Rental Instructions & Policies

Address

VIA FORLANINI, 2, 50127, FIRENZE, TOSCANA, ITALY

Telephone

+390554221088

Pick-up Instructions

Office inside GARAGE FIRENZE. Google map link:https://maps.app.goo.gl/1q4AjkgmFLCng1H8A

Drop-off Instructions

Please return to GARAGE FIRENZE. Google map link:https://maps.app.goo.gl/1q4AjkgmFLCng1H8A

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
09:00 -13:00
16:00 -19:00
09:00 -13:00
16:00 -19:00
09:00 -13:00
16:00 -19:00
09:00 -13:00
16:00 -19:00
09:00 -13:00
16:00 -19:00
09:00 -13:00
16:00 -19:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
EUR 50030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

UnionPay is not accepted.

Debit card accepted: Visa, Master, JCB, AMEX

Visa Master JCB AMEX

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Norway, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom
For trucks, the Client is authorized to drive the vehicle, subject to limitations, with the purchase of the optional product named “Cross Border Fee Truck”€ 24,40 per day (max 14 days).In case the client drive trucks abroad without its authorization, the Client could be charged with a contractual penalty of EUR 500.

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Croatia

Slovenia

Hungary

Czech Republic

EUR 12.2 per day
Cross-border driving for trucks is only permitted after purchasing the optional “Cross Border Fee Truck” (€24.4/day, capped at 14 days). Unauthorized cross-border use of the vehicle will result in a €500 penalty. Cars are allowed to take ferries to Sicily and Sardinia.

Not allowed:

Taking rental cars to the countries that are not listed in Free of Charge, Allowed is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.9 mi from Florence International Airport

Railway Stations

1.4 mi from Santa Maria Novella Train Station

2.1 mi from Firenze Castello

2.6 mi from Campo Di Marte Station

Hotels

1.6 mi from Trebbio - Modern 2 bedroom, close to train station

1.6 mi from Residenza Vespucci

1.7 mi from Tintoretto - Cozy duplex, centrally located

Other Landmarks

2 mi from Ponte Vecchio

2 mi from Piazza Della Signoria

2.6 mi from Piazzale Michelangelo

CHECK RATES
Map view of Europcar Store Location
coordinates: 43.7901 11.2286

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.6 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Florence

    10 /10 Excellent

    Reviewed: Saturday, June 20, 2026

    Everything was great, the whole process went really smoothly.
    Read More >

  • Ronald Augustus

    Florence

    10 /10 Excellent

    Reviewed: Saturday, October 11, 2025

    The staff provided excellent service. There was a strike in Florence that day, so we waited in line a bit longer, but the staff had a great attitude and even worked overtime for over half an hour. Returning the car at Rome Airport was also incredibly smooth.
    Read More >

  • Phyllis Morgan

    Florence

    6 /10 Average

    Reviewed: Monday, July 28, 2025

    Read More >

  • Regina Green

    Florence

    10 /10 Excellent

    Reviewed: Saturday, October 5, 2024

    Pretty good
    Read More >

  • Lambert Jennings

    Florence

    10 /10 Excellent

    Reviewed: Saturday, October 5, 2024

    It's okay. Chose an electric vehicle, but charging in Europe is not convenient. Remember to avoid Enel.
    Read More >

  • Mark Kathleen

    Florence

    10 /10 Excellent

    Reviewed: Thursday, October 3, 2024

    Europcar has high standards and is very efficient. The staff are very friendly, and the pickup and drop-off were handled by elderly folks who chatted with me for quite a while.
    Read More >

  • Don Emmie

    Florence

    2 /10 Poor

    Reviewed: Monday, September 30, 2024

    Read More >

  • Aldrich Lloyd

    Florence

    10 /10 Excellent

    Reviewed: Sunday, August 4, 2024

    Great service.
    Read More >

  • Edwiin Bright

    Florence

    8 /10 Very good

    Reviewed: Saturday, July 6, 2024

    The car we picked up was different from the one we booked.
    Read More >

  • Nat Henrietta

    Florence

    8 /10 Very good

    Reviewed: Sunday, May 19, 2024

    Very satisfied
    Read More >

  • Ruby Micah

    Florence

    2 /10 Poor

    Reviewed: Sunday, May 19, 2024

    Read More >

  • Fanny Nell

    Florence

    6 /10 Average

    Reviewed: Tuesday, October 23, 2018

    Read More >

More Europcar Car Rental Locations in Florence

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What's the address of the rental location?

VIA FORLANINI, 2, 50127, FIRENZE, TOSCANA, ITALY

What is the Telephone Number?

+390554221088

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return to GARAGE FIRENZE. Google map link:https://maps.app.goo.gl/1q4AjkgmFLCng1H8A

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Italy

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.9 mi from Florence International Airport

  • Railway Stations

    1.4 mi from Santa Maria Novella Train Station

    2.1 mi from Firenze Castello

    2.6 mi from Campo Di Marte Station

  • Hotels

    1.6 mi from Trebbio - Modern 2 bedroom, close to train station

    1.6 mi from Residenza Vespucci

    1.7 mi from Tintoretto - Cozy duplex, centrally located

  • Other Landmarks

    2 mi from Ponte Vecchio

    2 mi from Piazza Della Signoria

    2.6 mi from Piazzale Michelangelo

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