Very satisfied.

Sometimes there are issues with international credit cards. The staff provided a solution: add a full tank of fuel first, then subtract it. I'm not sure about the exact process, but the Hertz staff said it works. Otherwise, system issues might cause credit authorization to fail. We succeeded after assistance from two staff members.

Very satisfied

There are many shuttle buses and it's close to the airport. No need to queue, just pick up the order on arrival. However, the order printed on-site only had basic insurance, despite having purchased comprehensive insurance on QEEQ! Then they asked if I wanted to add insurance! I carefully checked the QEEQ order and decided to ignore the on-site order. Didn't add any insurance. Additionally, QEEQ allows adding additional drivers for free. On-site, they informed us that the main driver's insurance only covers the spouse. The third driver was my dad, and they said it couldn't cover him. They asked if I wanted to extend the insurance to cover the third person. After some consideration, I decided not to.

初めてレンタカー借りるので操作方法教えて欲しいとお願いしたら快く説明して貰えました。

初めて利用させて貰いましたが予約し易かったです。