Fantastisch

When I checked car rentals in Boston for July 2022, Thrifty was at the same counter as Hertz. Hertz, Dollar, and Thrifty are operated by the same company at Boston Airport. Despite the different brand names at the counters, the pickup and drop-off locations are the same, and the staff are the same, wearing Hertz uniforms. The staff were very friendly. Make a joke or chat with them when picking up the car to build rapport. The waiting time depends; if many people on the same shuttle bus arrive, there might be a queue, but it wasn’t too bad. When I arrived, only Dollar had many customers picking up cars, while others had few. I asked a staff member named Martin why Dollar had more customers and was told it’s because they are cheaper. After comparing several companies, I found Dollar was the cheapest for the same car category. Renting through Hertz’s website ends up costing much more for the same car and location.

The service was very good.

Apart from the long queues and the time spent waiting being longer than other rental companies, I'm generally satisfied with the condition of the car.

Reputable company with good service.

I rent cars often when I travel And the service I got this time at dollar in LAX was extremely nice They gabe me a nice upgrade and the staff was really friendly... loved it will definitely recommend to my friends

Really like how easy and convenient your app is and I loved the coupons and I definitely recommend my friends to use easy rent cars on there next trip