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Live chat Email us Service Code: 7159573170
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Car and staff great... office and facilities poor

Reviewed: Fri, Feb 10, 2023
About Budget: 8.0 /10
Picked up car in port canaveral budget office. The office was very crowded... it took 55 mins to get through the rental line. Building not fit for purpose and toilet was not fit for use by human or any known living animal. The shuttle service was extremely slow so we had to use uber (Saturday morning... 20usd + tip to go 2 miles). I guess shuttle service is that slow due to the small size of office and it is better to have people line up in cruise terminal than at the office. Staff were very efficient and polite. Car was very clean and met our expectations.
About QEEQ: 10.0 /10
No comments here
Intermediate | Toyota Camry or similar

Relevant Reviews on Budget in United States

Corey

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Reviewed: Mon, Feb 24, 2025
About Budget: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

R.Brown

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Small SUV | Toyota RAV4 or similar
Reviewed: Wed, Jan 8, 2025
“Mostly great with one small hitch.”
About Budget: 10.0 /10
Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.
About QEEQ: 10.0 /10

Bruno Reynolds

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Reviewed: Tue, Nov 20, 2018
About Budget: 4.0 /10
They added an insurance even though I said basic insurance is fine. When signing, they directly asked me to sign, a hidden fee. Next time, I will definitely record everything. Also, I chose an Elantra but they gave me a Corolla, which is much cheaper. No matter how I argued, it was useless.

Charlotte Birrell

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Economy | Ford Fiesta or similar
Reviewed: Tue, Aug 1, 2017
About Budget: 10.0 /10
The service was quite good, and the staff were very nice.

Mantas Šilkūnas

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Economy | Ford Fiesta or similar
Reviewed: Sun, Feb 16, 2020
“I am happy.”
About Budget: 8.7 /10
Car mats was missing. Could be more clean. Lady at pick-up station did not have any ID or logos. It was strange to give a car key to unknown person.
About QEEQ: 10.0 /10
One of the best service I ever had. Thumbs up!

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