Different expectations, but good experience.

Very convenient and efficient

Very convenient and efficient

I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.

Very convenient. As soon as you exit the airport, you can see the shuttle bus going to the car rental company. The driver is very friendly and actively helps with the luggage. At the rental company, everything is done through automated kiosks, which is fast and convenient. You can go directly to pick up the car, very impressive.

Alamo in Los Angeles is good. I rented a standard car, but it seems the company didn’t have this model, so I ended up choosing a Camry from the full-size options.