El auto fue fácil de conducir y no tuvimos ningún problema

For four consecutive months after the rental, I was charged every month due to the same fine being applied each time. Because the amount was only a bit over 20 euros, I didn't notice until four months later when I was still being charged. Since I was in China at the time, I finally realized. However, the previous charges had already been paid off on my credit card. This company charged me five times for the same fine, which is outrageous. While the car rental platform has grown large, it includes many companies, and the cheaper and less-known ones tend to overcharge. It's unfortunate that the rental platform couldn't provide any assistance.

Scammed, requested a car change with no extra cost. In the end, they charged us an additional 221 euros and told us it was refundable at customs, but it wasn't a tax refund form at all.

There are many branches throughout Italy, offering good value for money. Overall, I am very satisfied. However, the return location at Venice Mestre - Railway Station is somewhat far from the main office, unlike the more convenient and prominent location at Rome Termini Railway Station.

Despite the 1hr 30mns wait queing at the desk overall good service.

Easy process with competitive rates

Charged 34 euro for 1 bar less to full tank.