Excellent

The girl on the counter was very helpful. However, she did try to sell extra insurance even though I'd already paid for the AXA cover.

Although it's not the largest car rental company judging by the return parking space, the service throughout the rental process—from picking up the car, using it, to returning it—was satisfactory. It was a good car rental experience.

1. Reserved car was not available at the scheduled time 2. Replacement car was severely substandard 3. Wrong return location provided

Terrible service, constant extra charges, always pushing insurance. They gave me a car with scratches and claimed I caused the damage, charging me over 400 euros. I rented the car in August and the rental company is still charging my credit card monthly, 42 euros each time. I had to freeze my card today, it's terrifying.

Easy and very quick

Yes, and improve it to better