Smooth and efficient

It's said to be a cost-effective rental company.

The staff were very friendly. Although there were many customers from various countries waiting to pick up their cars in the morning, the two ladies were very skilled and handled everything efficiently. It really felt professional. The pick-up process was simple; I drove off in less than 3 minutes. The only disappointment was that the model I booked online wasn't available, but the replacement was also satisfactory.

The store is big. The car I reserved (similar to RAV4) was unavailable, and the front desk offered me a Kia. I reluctantly agreed, but later in the parking lot, an employee informed me that I could choose any SUV. I picked a GMC, which consumed more fuel. The return process was seamless despite my concern; they just checked the fuel gauge, and I was done in under 5 minutes. The pick-up and drop-off process was very straightforward. I am not sure if there will be any charges.

Like: Very easy to use kiosk at check in, then get to select your vehicle from their line up.

Like: Fast and efficient getting on the road!!
Dislike: Having to arrive back with the car by 10 am to avoid another day of charges even though our flight didn’t leave til 3pm so no leaning to way fee til noon made for a very long day at the airport!!!