Great, smooth car rental

Reviewing a rental from 4 years ago is quite a task. The car was hard to find, and the Alfa Romeo I originally booked was replaced with a Citroen C4. Overall, it was decent, but not particularly impressive.

The location is excellent; it's actually the first one. I booked the cheapest manual car group, and they gave me a Mercedes Smart 4-door with a panoramic sunroof. It looks so cute and beautiful! It's a new car with only 7100 kilometers, very easy to drive and fuel-efficient. Great experience!!! The Italian lady who processed my order tried to sell me window and tire insurance as usual. Initially, I didn't understand because I had opted for comprehensive insurance with zero excess. As an experienced driver, I am confident in Italian security, so I didn't buy it. It wasn't expensive, about 58 euros, so it didn't really matter since my hotel had parking. When returning the car, they check it as usual. I was very careful, and Italy is quite orderly without any dangerous maneuvers, making the drive enjoyable! Renting a car for a self-driving tour in Italy was really enjoyable. At Milan Airport, the car rental company's office is on the first floor below the arrival hall, following the arrows. After completing the paperwork, they give you the key to pick up the car from the parking lot. The car was very clean. When returning, follow the signs for car hire, which are very clear. Slow down a bit to see them and follow the directions to Parking Lot B. Park in the same spot where you picked up the car, then walk a few steps to their office. The return process only takes about 5 minutes. I had bought a lot of mineral water that I didn't finish and left it for the rental company. The staff was very pleased. A small gift can be nice sometimes. This time, I was always careful to avoid illegal parking in Italy, and speeding was my only concern since everyone drives fast. However, driving at the speed limit might hinder other cars. If there were no violations, the trip would be perfect! They held a 400-euro deposit. It didn't seem like a pre-authorization because it wasn't released even after returning the car. I'll wait for up to a month to see if it's refunded. If not, I'll have to contact QEEQ customer service. Overall, this company is reliable for renting a car. Very professional!

The storefront was very small, it took me a long time to find it on Google Satellite.

Excellent service but the small car (Lancia Y) was probably the cheapest option available in Italy to match the category I booked for, lacking accessories now taken for granted (Android Auto / Carplay integration, for example). Maybe Sicily By Car is a bit understaffed at Alghero airport but I did not wait too long.

QEEQ did great, price protector worked as expected.

Habíamos reservado un coche a recoger en el aeropuerto de Catania. Al llegar al mostrador, había una cola tremenda y, aún teniendo la reserva, tuvimos que coger "número" para ser atendidos. Preguntamos por nuestro turno al staff de SilicyByCar y contestaron con burla "see you tomorrow"... Finalmente, tras esperar durante 3,5h y más de 80 turnos, pudimos coger el coche. Respecto al coche, excelente, nuevo y limpio. El drop off del coche, en otro mostrador que el de recogida, fue fácil y rápido.

La web muy bien, fácil e inuitiva. Recomendamos coger el seguro del coche desde la web de Easyrentcars dado que en el mostrador de SicilyByCar es más caro.