Booked a Ford fiesta but got a Vauxhall corsa

This is the third time renting a car from them—once in Rome and twice in Milan. All experiences were great.

Very satisfied

Overall, it was acceptable, except for the return process.

Carefully check in absolute details your vehicle conditions upon pickup, as at the return they will look for ANY paint scratch which was not documented. They did find very light scratches made by vegetation on the car which hard to spot and not noted on the original contract, luckily I had pictures of all the car body parts and could show them it was present. I suggest you heavily document the car condition using the same method, they have little leniency on ANY damage

Just great !