Always my go-to for car rentals

It's a large company with high cost-effectiveness.

The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.

Overall good, but no city location, not very convenient

All good, but we left a par of kids headset in the Ford we rented in Indianapolis airport and have been in contact via email and phone but the headset has not yet been found.