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Live chat Email us Service Code: 1609580125
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Not untypical... initially collecting the car is always worse than you’d like!

Reviewed: Thu, Jul 23, 2020
About Hertz: 9.0 /10
Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.
About QEEQ: 10.0 /10
All worked very well
Mini | Fiat 500 or similar

Relevant Reviews on Hertz in Spain

Steward Jenkin(s)

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Reviewed: Thu, Feb 29, 2024
About Hertz: 10.0 /10
Very good, straightforward process
About QEEQ: 10.0 /10

Edwina Bloor

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Reviewed: Tue, Jan 2, 2024
About Hertz: 2.0 /10
I was inexplicably charged an overtime fee. The invoice shows that I picked up the car at 3:13 PM, I parked the car in Hertz's designated spot before 3:00 PM, and handed over the keys around 3:00 PM. However, the return time mysteriously changed to 3:47 PM. By that time, I had already completed check-in and security procedures. The rental company used the time they inspected the car as my return time and unjustly charged the overtime fee, which is ridiculous.
About QEEQ: 10.0 /10

Robert Joseph

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Reviewed: Thu, Jan 11, 2024
About Hertz: 10.0 /10
Friendly, fast, professional
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Sat, Nov 17, 2018
About Hertz: 6.0 /10
The service was excellent.

Julia Dryden

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Reviewed: Sat, Apr 29, 2017
About Hertz: 4.0 /10
The store is not at the airport; it's too close to take a car but too far to walk, and very hard to find. No shuttle service for customers, unsatisfactory.

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