Pretty bad.

Very convenient, and the car is quite new.

I went to so much trouble to ensure I book a Ford Mustang (which is celebrating its 60 year anniversary in 2024) as a surprise for my wife who happened to turn 60 on the 29th September 2024. Needless to say it was impossible to find another Ford Mustang an hour before I was to book out of our hotel so we trundled along in a RAV 4 which I would not drive if you paid me back in Australia. As you can imagine it was an absolute mood spoiler on what should have been a HUGE surprise. I understand that cars get damaged (which is what I was told) but to then offer an entry level RAV 4 as replacement is a slap in the face – I would have thought that the least your company could have done was to offer us a complimentary upgrade – what I would have expected of your company was to advise me upfront that the vehicle was not available, when it became evident – but I guess that is too much to expect given the volumes of customers you deal with.

Satisfied

I was up graded to a new Ford Ranger.Love at first sight. Europcars are always top of the range and my first choice in rentals.

I always book through Qeeq.Easy,helpful and best deals.

Nice car, well maintained and the service was superb

Was a bit reluctant using QEEQ as this was the first time using them. BUT it was an awesome service