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Search for Europcar Car Rentals in Queenstown

Pretty bad.

Reviewed: Tue, Jul 21, 2020
About Europcar: 6.0 /10
Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.
About QEEQ: 10.0 /10
Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.
Toyota Prado image
Europcar
Queenstown Airport(ZQN)
Queenstown
New Zealand
Premium SUV | Toyota Prado or similar

Relevant Reviews on Europcar in New Zealand

Baird Andrew

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Europcar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Fri, Jan 5, 2024
About Europcar: 4.0 /10
It was too slow, only one staff member, and I had to wait in line for 2 whole hours! The efficiency was really low. They gave me three cars, all of which were compact cars, not mid-size SUVs like the Pajero Sport.
About QEEQ: 10.0 /10

Truda Jones

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Mar 27, 2020
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Malcolm Symons

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Europcar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Tue, Feb 21, 2017
About Europcar: 2.0 /10
On the day of return, over 60 NZD was charged without any explanation. I still don’t know what the charges were for and when I will get my deposit back!

Tom Kwok

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Medium SUV | Chevrolet Equinox or similar
Europcar
Auckland
New Zealand
Reviewed: Wed, Jan 1, 2020
“Car pick up totally not my booked type, no similar car type provided”
About Europcar: 7.3 /10
I have even spent more money to book my desire medium SUV car with brand Chevrolet Equinox. However, I could only be offered a Holden Commodore (not a SUV at all) when I picked up my car. The staff explained to me that the car was broken in accident. Anyway, I known accident is unavoidable, but I wonder why don't the staff arrange similar car for me? Its totally not a sport car type that I wanted. And no any notification to me, and I have no better choice other than that. So disappointed to my trip in these few day. Hopefullly it has not affected my trip, but feel something lose. But the staff services are good overall!
About QEEQ: 8.0 /10

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Intermediate SUV | Holden Trax or similar
Europcar
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Tue, Jul 2, 2019
“Easy holiday”
About Europcar: 8.0 /10
Great experience
About QEEQ: 10.0 /10
The price drop works!!

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