Smooth process for pickup and return

The car broke down midway, so I had to change my plans, switch to a new car, and continue the journey.

There is a dedicated shuttle from Los Angeles Airport to the rental office. The cars are relatively new and perform well. Overall, the experience was great. There was an attempt to sell additional insurance, but I declined.

Good pick up and drop off. No issues with car. Counter staff did try to sell upgrade but were polite enough. Should have taken up full to empty offer as finding pump and filling up at JFK was not that easy when rushing around. Fuel economy was very poor on car. Took car to Canada and even though paid for vehicle toll per day stuck with bill afterwards for Canadian toll. Should have been advised accordingly as asked twice about this at counter

Car was very clean. And easy to find. Would be nice if I could use my debit card.

The staff was great friendly I extended it for two weeks and it was no problem they are very helpful!

Very easy process very happy with the service!