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Live chat Email us Service Code: 3921301034
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Decent

Reviewed: Tue, Oct 25, 2022
About Hertz: 7.0 /10
The night manager was very kind to upgrade our vehicle to a nicer car. However, because of the late hour of pickup no one walked the car to check for exiting damage, which there was on the front driver side of the car. I called to report the damage to corporate and even had to take the car back to the pickup location because no one would answer the phone at the lot. Upon drop off the Hertz Rep acknowledged that the damage was preexisting and note it accordingly on her held held device.
About QEEQ: 8.0 /10
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Compact | Mystery car or similar

Relevant Reviews on Hertz in United States

Solomon

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Reviewed: Mon, Sep 9, 2024
About Hertz: 2.0 /10
About QEEQ: 10.0 /10

Wallis O'Casey

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Reviewed: Wed, Apr 10, 2019
About Hertz: 10.0 /10
They allow multiple drivers to be added online directly, which is nice, but there's a fee

Bevis Motley

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Reviewed: Tue, May 16, 2017
About Hertz: 8.0 /10
Did not get the originally booked Jeep, the SFO downtown location is very small with limited vehicles. Ended up waiting an hour for a Nissan SUV, which felt like a downgrade. The trunk was very small, filled up quickly after shopping, and the rearview mirror got completely blocked! On the bright side, the return process was fast, and the pre-authorization was refunded immediately. Overall, quite satisfied, giving a good review!

Viola Augustine

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Reviewed: Tue, Aug 8, 2017
About Hertz: 10.0 /10
The car rental counter is located at the entrance of the hotel lobby, offering enthusiastic service and efficient processing! After completing the paperwork at the counter in just 5 minutes, a staff member will personally drive the car to the hotel entrance for easy pickup. When returning the car, just park it outside the hotel lobby and finalize the return process inside (which only takes 3 minutes). The amount held on your credit card will be instantly released—excellent service!
About QEEQ: 10.0 /10

T.Rucker

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Medium SUV | Chevrolet Equinox or similar
Reviewed: Sat, Mar 21, 2020
“Excellent experience.”
About Hertz: 10.0 /10
Nice clean suv. Classy counter service.
About QEEQ: 10.0 /10
Fantastic find especially for last minute.

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