Manager was very good.

Very satisfied.

No upselling throughout the process, provided a brand-new SUV with the latest features. However, the gas tank is quite small, only 400 miles capacity. This location struggled with efficiency during peak flight times; waited for an hour and a half without a car, and it seemed they ended up buying new cars at the last minute.

The rental desk and parking lot are directly connected to the terminal, and it's very close. Unlike other cities, there's no need to take a shuttle bus. The pick-up and return process is very convenient.

The staff had a bad attitude, avoided their own problems, and then tried to persuade customers to buy extra insurance, radio packages, and other useless things, resulting in nearly $500 in unforeseen charges.

The store lacks services for domestic customers; The service process is not very user-friendly; There are relatively many locations.