Thrifty, Melbourne Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Thrifty - Melbourne Airport Information, Car Rental Instructions & Policies

Address

Melbourne Airport Terminal Building

Telephone

+61392416100

Pick-up Instructions

The Thrifty - Melbourne Airport car rental location is in terminal

You can walk to the counter of Thrifty - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus AUD 400	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, JCB, AMEX

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, JCB, AMEX

Discover,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 38.9409625 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
South Stradbroke Island, French Island

French Island and South Stradbroke are permitted but customers are not allowed to drive on beach.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island

Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Not allowed:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Suzuki Balena,Ford Focus Auto, Hybrid,Toyota Rav4 Awd Or Similar,Kia Niro,Toyota Rav4 Or Similar,Proton X70 Or Similar,Pallet Gates Dropsides-diesel,Cubic Metre Van,Citroen Berlingo Cargo Van,Peugeot Expert 5m3,Volkswagen Golf Gti,Renault Captur Automatic Or Similar,Ds Ds3,Mercedes C63 Amg Dream,Chevrolet Spark,Suzuki Dzire,Seat Ibiza,Vw Polo,Mystery Vehicle,Suzuki Jimny Or Similar,Nissan Sentra,Toyota Kluger Hybrid,Chevrolet Tahoe,J Toyota Fortuner-4wd,Volvo Xc60,Toyota Rav4 Or Similar,Van W Lift,Fiat Ducato,Toyota Hilux-4wd,Maxus T60,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Ford Transit,Metre Tipper Truck-diesel,Kia Carnival,Mercedes-benz Vito Or Similar,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes V Class,Infiniti Q50,

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Kia Niro,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Citroen Berlingo Cargo Van,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for Mercedes C63 Amg Dream,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Seat Ibiza,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for X4 2wd Single Cab Diesel Tray,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for I5 Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Nissan Maxima,

AUD 0 for Mercedes Glc 2.2 4matic 7g Tronic-4wd,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Audi A5 Sw Aut,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Ford Bronco-4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Mercedes Benz Sprinter Van,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Kia Niro,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Citroen Berlingo Cargo Van,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for Mercedes C63 Amg Dream,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Seat Ibiza,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for X4 2wd Single Cab Diesel Tray,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for I5 Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Nissan Maxima,

AUD 0 for Mercedes Glc 2.2 4matic 7g Tronic-4wd,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Audi A5 Sw Aut,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Ford Bronco-4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Mercedes Benz Sprinter Van,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 0 for other car models.

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Kia Niro,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Citroen Berlingo Cargo Van,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for Mercedes C63 Amg Dream,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Seat Ibiza,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for X4 2wd Single Cab Diesel Tray,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for I5 Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Nissan Maxima,

AUD 0 for Mercedes Glc 2.2 4matic 7g Tronic-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Audi A5 Sw Aut,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Ford Bronco-4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Mercedes Benz Sprinter Van,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Melbourne Airport

4.1 mi from Essendon Airport

11.4 mi from Melbourne City Heliport

Railway Stations

3.5 mi from Jacana

3.5 mi from Broadmeadows

3.8 mi from Glenroy

Hotels

0.4 mi from ibis budget Melbourne Airport

0.5 mi from Holiday Inn Melbourne Airport

0.6 mi from PARKROYAL Melbourne Airport

Other Landmarks

9.1 mi from Liberty Church

11.5 mi from Federation Square

CHECK RATES

Map view of Thrifty Store Location

coordinates: -37.677163 144.8566821

Location Images

The Rental Desk

Thrifty-Melbourne Airport-46068-dropoff_guide

Return Sign

Thrifty-Melbourne Airport-46068-pickup_guide

Pickup Sign

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 0.9
Vehicle cleanliness: 0.7
Spaciousness: 0.9
Counter staff: 0.8
Pick-up location: 0.7
Drop-off location: 0.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Zahar
Melbourne
9.3 /10 Excellent
Reviewed: Tuesday, November 19, 2019
It definitely met our expectations!
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Monday, February 10, 2020
Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle
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Golfmacca
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, February 26, 2020
Thrifty were very busy and I had to wait about 30 minutes for the vehicle. They had upgraded me to a larger size. The vehicle had obviously been washed quickly but was presentable. Staff were friendly and advised me of the delay.
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C.Broughton
Melbourne
9 /10 Excellent
Reviewed: Tuesday, March 10, 2020
It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault
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Anonymous
Melbourne
7.3 /10 Good
Reviewed: Monday, March 23, 2020
Counterstaff gets the job done, which is good, but not so friendly.
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Winni Veblen
Melbourne
2 /10 Poor
Reviewed: Saturday, October 24, 2015
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Coral Edward
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 25, 2016
Thrifty provided great service. The staff at the branch were enthusiastic, and after checking my driver's license and translation, the process was quick. After paying the rental fee and a 385 AUD pre-authorization on my credit card, I received the car keys. When inspecting the car, the staff noted some small scratches, which I appreciated. During the return process, the staff instructed me to drop the keys in a box without an immediate inspection, which made me a bit anxious. I took photos of the fuel gauge and the car's exterior, but there were no problems. Thrifty later confirmed via email that there were no damages. Overall, I was very satisfied with the services from both QEEQ and Thrifty, and I hope other travelers can have the same experience.
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Geoffrey Fanny
Melbourne
2 /10 Poor
Reviewed: Wednesday, February 6, 2019
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Maurice Edie
Melbourne
10 /10 Excellent
Reviewed: Thursday, March 7, 2019
Easy pickup, specifically noted it's a diesel car
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Pandora Harte
Melbourne
6 /10 Average
Reviewed: Saturday, March 9, 2019
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Baird Andrew
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 22, 2018
The pick-up and drop-off procedures were simple and efficient. It would be better if they could explain a bit more during pick-up.
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Violet Trollpoe
Melbourne
2 /10 Poor
Reviewed: Friday, February 23, 2018
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Lewis Bartholomew
Melbourne
6 /10 Average
Reviewed: Saturday, February 24, 2018
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Celeste Jack
Melbourne
8 /10 Very good
Reviewed: Tuesday, November 28, 2017
It was okay, but this company charged the deposit directly instead of holding it, and refunded it after the return. I lost some money due to exchange rate fluctuations, which felt unfair. Other than that, everything else was fine.
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Antonia Susanna
Melbourne
2 /10 Poor
Reviewed: Monday, February 26, 2018
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Winfred Bill
Melbourne
10 /10 Excellent
Reviewed: Wednesday, November 29, 2017
Very enthusiastic, excellent service
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Newman Herbert
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 2, 2017
The car was very new, and the downtown return location was very convenient.
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Cedric Flynn
Melbourne
10 /10 Excellent
Reviewed: Wednesday, July 19, 2017
Very good, just don't rely too much on GPS guides as they can sometimes mislead you!
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Everley Evan
Melbourne
10 /10 Excellent
Reviewed: Friday, November 25, 2016
Easy process, friendly staff, good car condition.
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Sarah Whyet
Melbourne
2 /10 Poor
Reviewed: Wednesday, February 28, 2018
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Upton Newton
Melbourne
4 /10 Average
Reviewed: Wednesday, February 28, 2018
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Charles Philemon
Melbourne
8 /10 Very good
Reviewed: Tuesday, February 21, 2017
I rented from Thrifty and waited in line for a bit. I'm not very good at English, but the staff wrote down key information for me, including the total insurance amount (required for those under 25), deposit fees, return time, etc. They didn't try to upsell additional services.
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Martha Orlando
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 23, 2017
This company is good
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Tobey Crichton
Melbourne
6 /10 Average
Reviewed: Sunday, March 12, 2017
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Mildred Micah
Melbourne
10 /10 Excellent
Reviewed: Friday, March 24, 2017
Thorough inspection and photos taken when picking up the car.
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Cathy Whit
Melbourne
10 /10 Excellent
Reviewed: Thursday, January 5, 2017
The service was great, especially during the car return process. They really helped us a lot; otherwise, we would have probably missed our flight.
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Sebastian Acheson
Melbourne
2 /10 Poor
Reviewed: Tuesday, March 6, 2018
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Cora Hume
Melbourne
8 /10 Very good
Reviewed: Wednesday, March 7, 2018
Quick pickup and drop-off process. Drop-off had some hiccups but was overall smooth.
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Sandy Piers
Melbourne
10 /10 Excellent
Reviewed: Monday, September 18, 2017
The staff were friendly, provided detailed information, and gave good suggestions.
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Madeline Surrey
Melbourne
10 /10 Excellent
Reviewed: Friday, May 5, 2017
A very professional car rental company.
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Meredith Juliana
Melbourne
10 /10 Excellent
Reviewed: Saturday, September 30, 2017
The pick-up and drop-off process was very quick, and the staff were extremely friendly.
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Modesty Martin
Melbourne
10 /10 Excellent
Reviewed: Saturday, September 30, 2017
Got a free upgrade to a higher-end car, excellent
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Elvis Lee
Melbourne
2 /10 Poor
Reviewed: Monday, February 19, 2018
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Hugh Bowman
Melbourne
2 /10 Poor
Reviewed: Sunday, March 11, 2018
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Alvin Dolly
Melbourne
2 /10 Poor
Reviewed: Tuesday, February 20, 2018
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Hardy Malachi
Melbourne
6 /10 Average
Reviewed: Wednesday, February 21, 2018
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Tina Robbins
Melbourne
10 /10 Excellent
Reviewed: Wednesday, February 21, 2018
Excellent
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Polly Spenser
Melbourne
2 /10 Poor
Reviewed: Tuesday, October 10, 2017
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Eric Habakkuk
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 22, 2018
Our English is limited, but the car rental staff were friendly and explained everything patiently. There were five staff members handling orders, so the process was quick and the wait time was short.
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Ogden Gard(i)ner
Melbourne
10 /10 Excellent
Reviewed: Tuesday, February 12, 2019
Not many people in line.
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Moses Mark
Melbourne
2 /10 Poor
Reviewed: Tuesday, March 27, 2018
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Norman Garcia
Melbourne
10 /10 Excellent
Reviewed: Saturday, October 13, 2018
The lady at the rental counter was very friendly and talkative. Later interactions with other staff, including during the return process, went smoothly without much waiting. Thumbs up!
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Bill Graham
Melbourne
6 /10 Average
Reviewed: Tuesday, October 23, 2018
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Roberta Walton
Melbourne
6 /10 Average
Reviewed: Monday, April 9, 2018
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Dora Edgeworth
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 2, 2018
Very good, processing speed was quick
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Ruth Moore
Melbourne
2 /10 Poor
Reviewed: Tuesday, April 9, 2019
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Lennon Jimmy
Melbourne
8 /10 Very good
Reviewed: Friday, October 28, 2022
Getting a downgrade was a bit uncomfortable, but everything else was fine. The insurance I bought, which was one level higher than the basic one, had a 500 excess fee that was quite useful.
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Lambert Southey
Melbourne
8 /10 Very good
Reviewed: Monday, June 22, 2020
Satisfactory
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Archibald Samuel
Melbourne
10 /10 Excellent
Reviewed: Tuesday, June 9, 2020
Very satisfied
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Quinn Dickey
Melbourne
10 /10 Excellent
Reviewed: Tuesday, March 31, 2020
Everything went smoothly! Picking up and returning the car was very convenient! I suggest the company return the rental deposit as soon as possible!
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Kitty Evans
Melbourne
6 /10 Average
Reviewed: Sunday, June 2, 2019
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Burton Dewar
Melbourne
10 /10 Excellent
Reviewed: Sunday, July 7, 2019
Very satisfied, the staff were friendly and meticulously described important details, and even provided helpful tips about toll roads.
Read More >
Dana Frank
Melbourne
10 /10 Excellent
Reviewed: Saturday, May 18, 2024
Satisfied
Read More >