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Live chat Email us Service Code: 9352041125
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Reviewed: Thu, Feb 25, 2016
About Thrifty: 10.0 /10
Thrifty provided great service. The staff at the branch were enthusiastic, and after checking my driver's license and translation, the process was quick. After paying the rental fee and a 385 AUD pre-authorization on my credit card, I received the car keys. When inspecting the car, the staff noted some small scratches, which I appreciated. During the return process, the staff instructed me to drop the keys in a box without an immediate inspection, which made me a bit anxious. I took photos of the fuel gauge and the car's exterior, but there were no problems. Thrifty later confirmed via email that there were no damages. Overall, I was very satisfied with the services from both QEEQ and Thrifty, and I hope other travelers can have the same experience.
About QEEQ: 10.0 /10

Relevant Reviews on Thrifty MELBOURNE AIRPORT

Kitty Evans

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Reviewed: Sun, Jun 2, 2019
About Thrifty: 6.0 /10
I was supposed to pick up the Benz GLE at 11:00, but it was not available until 18:00. Fortunately, the store arranged a Mitsubishi for me to use in the city, but it did delay my schedule a bit. I hope this can be improved. During this period, I contacted the rental service, but they couldn't resolve it either.

Bill Graham

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Reviewed: Tue, Oct 23, 2018
About Thrifty: 6.0 /10
The line was quite long and the processing speed was slow.
About QEEQ: 8.0 /10

Celeste Jack

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Reviewed: Tue, Nov 28, 2017
About Thrifty: 8.0 /10
It was okay, but this company charged the deposit directly instead of holding it, and refunded it after the return. I lost some money due to exchange rate fluctuations, which felt unfair. Other than that, everything else was fine.
About QEEQ: 10.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 23, 2020
“Overall pleasant enough to do it again”
About Thrifty: 7.3 /10
Counterstaff gets the job done, which is good, but not so friendly.
About QEEQ: 8.0 /10
Quick and easy

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Premium | Mercedes-Benz C Class or similar
Reviewed: Mon, Feb 10, 2020
“Highly recommend, great value and service”
About Thrifty: 10.0 /10
Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle
About QEEQ: 10.0 /10

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