Not many people in line.

The rental company had poor service. I left sunglasses worth nearly ten thousand yuan in the car when returning it. Half an hour later, when I went back to retrieve them, the company claimed there were no items left in the car! There also seemed to be clear discrimination against Chinese people.

The service was great, especially during the car return process. They really helped us a lot; otherwise, we would have probably missed our flight.

There is no Chinese service. Possibly due to the high demand for rentals during the New Year, the attitude of a few foreigners was terrible; they showed no expression and were very impatient when explaining issues. The car model I booked was unavailable, and I was given a very small car with a take-it-or-leave-it attitude.

It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault

It is such an easy platform to use