The service attitude of Hertz car rental company was generally good. The staff were friendly and professional, and both the pickup and return processes were smooth. Additionally, there was no waiting in line for this rental, making the experience very efficient! Overall, the service and efficiency were quite satisfactory!
Overall satisfied, but the car had quite a few scratches. It's a bit unfortunate for a car with over 40,000 kilometers. Cars abroad are generally better.
A very good company, highly recommended. Had a flat tire and Hertz assessed the situation and replaced all four tires, even though the tires were still usable. The car was practically new with only 58,000 kilometers on it. This level of service is impossible with domestic rental companies.
The car pickup process was very convenient. After completing the paperwork at the store, they provided a map, and following the directions made it easy to access the pickup point. Most importantly, renting in Bangkok and returning in Phuket did not incur any one-way rental fees. I rented for 15 days, and the return process was very smooth.
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