The service attitude of Hertz car rental company was generally good. The staff were friendly and professional, and both the pickup and return processes were smooth. Additionally, there was no waiting in line for this rental, making the experience very efficient! Overall, the service and efficiency were quite satisfactory!
The car pickup process was very convenient. After completing the paperwork at the store, they provided a map, and following the directions made it easy to access the pickup point. Most importantly, renting in Bangkok and returning in Phuket did not incur any one-way rental fees. I rented for 15 days, and the return process was very smooth.
The overall service was decent, but not very satisfactory. Returning the car was rushed, especially considering Bangkok's traffic congestion. The process took a lot of time and they were quite unfriendly throughout. Picking up the car was also inconvenient, as I had to wait for half an hour because no one was at the counter.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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