CAR RENTAL REVIEWS ON EUROPCAR IN BANGKOK

Very satisfied

The car was old and in poor condition. Filled the tank at the gas station, but it showed as not full. The female staff at the return counter had a bad attitude and watched closely, not allowing us to leave.

Excellent service, very attentive and responsible.

Very good

It's acceptable, but not recommended.

The service was good, but the car was quite old, with 160,000 kilometers on it. Possibly due to the small engine displacement, climbing slopes in Xiangshan was almost laborious.

Very convenient.

This branch charges unnecessary fees and deducts money arbitrarily. Be cautious to avoid pitfalls. The rental cost was over 800, but they charged me 1627 for vehicle cleaning. Completely unreasonable.

Satisfied

The car was too old.

Very satisfied.

Satisfied

Very satisfied.

Very satisfied

Satisfied

The customer service attitude was the worst I've ever encountered.

I've booked with them three times in Thailand, and it's always been very convenient.

Fast service.

Be cautious with this car rental company. The car was small and quite old. If you've ever encountered landlords using a blue light to nitpick when renting houses, this car rental company is quite similar. I recommend choosing a rental option that allows waiving deposits using credit scores—avoid using a credit card as collateral, as it puts you in a disadvantaged position. While abroad, you won't have much recourse. They used a light to find a few specks of dust and accused me of smoking in the car, fining me 7,000 THB. Honestly, I was so angry I laughed. Sigh.

Satisfactory