Quite good

The vehicle condition is a bit old.

Not sure if there are any wrongful charges at the moment, so no comment for now.

I arrived earlier than expected at Bangkok Airport, was made to wait over an hour before I could have the car. The car given had extensive damage all over, but its only a car afterall. The interior of the was clean but cigarette smell /smoke was heavy during my rental period. I don't smoke so to me it was pretty bad and even my clothes smelt as the cigarette odour is soaked into the seat lining....

All good.

if car can arrange before arrived is better

nope