At first, one of the staff members was not helpful and had poor English skills. He was very impatient when explaining their full insurance policy and clearly lacked professionalism. Then another young employee took over and was much more patient.
Overall, it was pretty good. The rental company upgraded to a Fiat sedan. Unfortunately, as it was my first time renting a car, I didn't check thoroughly and forgot to bring my international passport, which caused inconvenience for my trip to the second country.
Overall, pretty good. The actual car provided was a Peugeot 2008, a new model from June this year. It suits the local road conditions perfectly. Highly recommended!
Although they replaced my car, it was still the same class. I want to especially thank the QEEQ customer service team for their quick responses, which made us feel supported and guided like by family during an overseas car rental. It brought great peace of mind. I’ve already recommended QEEQ to my friends.
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