We booked a baby seat, and they confirmed it at the desk, but when arrives found the car without and they said they run out of it. When we insisted on having one because we have 5 month baby, they managed to get one.
It took very long time for drop off, no one was there and we had to wait for the shuttle driver to drop off the car.
The car pickup location is about ten minutes from the airport. Although there is a shuttle service, allow extra time when returning the vehicle to get back to the airport.
The pickup process is actually handled in the airport terminal at P3 arrivals, not in the P3 parking area. Because the staff’s English wasn’t great, I wandered around the P3 car park for a while before finally figuring it out with a translation device. The car was a 2024 model and the paperwork was pretty straightforward. They took a €150 deposit; the car had about 50,000 km on it. You collect and return the car on the lowest level of the parking area. The return inspection was simple too — they used a tablet-like device to take photos all around the car and automatically generate the contract, then you just sign. The car already had some scratches, and the staff clearly told me they weren’t my responsibility. The deposit is refunded to your card after about two weeks. Tolls were a bit over €600 and they charged a 20% management fee on top. Overall, this Turkish rental company was decent.
I forgot the keys inside the car and contacted the company immediately after delivery but there was no interest from them with the procrastination stalling
My friend went to them the second day to tell him that the car was rented and refused to communicate with the tenant directly and told us to communicate with us later in vain
The experience was very bad and the deal was bad and there was no response from the staff and I lost my keys
excellent car and service but for ruturn the deposit take along time one month , and road charge taking alot of money , without giving information how much cost when you ruturn the car
About QEEQ:10.0/10
excellent car and service but for ruturn the deposit take along time one month , and road charge taking alot of money , without giving information how much cost when you ruturn the car ( suggest to avec car comepany )
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