excellent

The vehicle model did not match at all, so I canceled the reservation.

First, when inspecting the car, it was purposely done in a dimly lit area, and they only checked briefly with a phone flashlight. Since we had full insurance and it was late at night, we didn't fuss too much. Unexpectedly, we were later charged for some scratches. I hope Zuzu Car can help resolve this promptly. Second, at pickup, the service personnel didn't properly check the vehicle. The ad blue (I'm not quite sure what this additive is) warning was not communicated, resulting in the car being unable to start midway. Contacting the rental company was futile as they couldn't even communicate properly in English, failing to resolve the issue. Thankfully, a kind person helped us refill, but it wasted a good 4 hours. The rental company promised to reimburse the additive and fuel costs, but they did not deliver. In summary, if you don't understand Turkish, don't rent from such companies. I hope Zuzu Car strictly monitors the quality of their suppliers.

I don’t like it because they take the deposit without any causes and i send mail but i did not get any answer .

I forgot the keys inside the car and contacted the company immediately after delivery but there was no interest from them with the procrastination stalling My friend went to them the second day to tell him that the car was rented and refused to communicate with the tenant directly and told us to communicate with us later in vain The experience was very bad and the deal was bad and there was no response from the staff and I lost my keys

The staff was polite and professional and as last year I had bad experience with goldcar in Bodrum airport. AVEC was so much better.

You need to add on your website that pick up at terminal in Bodrum is in domestic terminal which is 5 min walk from international terminal.