EVERYTHING FLEET CAR RENTAL REVIEWS

The car rental company was very efficient, no upselling, and the car model provided was exactly as requested. Excellent service.

Charged a high car wash fee.

The overall service was great. Even though we returned the car near their closing time, they were still willing to take us to the airport.

Had to wait over an hour at Melbourne Airport for the rental car shuttle, made several calls during the wait.

The staff were very friendly and provided excellent service.

Counter staff helpful once got through to office.

Platform works smoothly and ideal to find best value car to suit my needs

Very satisfied

Very poor service and terrible customer experience. Firstly, they claimed to pick us up in 15 minutes, but we waited for half an hour without seeing any car. Later, they either didn’t answer the phone or replied perfunctorily. Eventually, we had to contact them through the platform. Their explanation was that pick-up points are different for domestic and international arrivals—they were waiting at a different location (but they never bothered to notify us). After an hour and a half, we finally got to the pick-up spot, and the staff had a sour attitude, merely saying that it wasn’t their problem, without even offering a single apology. Honestly, this was the most arrogant and unprofessional car rental company I've ever encountered, whether domestically or internationally!

The rental company provided an engineering vehicle instead of a regular passenger car. The interior and seats were old and untidy.

I rented an SUV Corolla but was given a standard Corolla. At 10 PM, my car had a flat tire. I called for roadside assistance and waited for almost 90 minutes. The tow truck team couldn't locate me and left, saying they wouldn't come back and I had to deal with it myself! Abandoned in the middle of the night!

The company is quite large, and the shuttle driver provides great service.

Overall satisfied

Very satisfied.

The rental company provided a downgraded vehicle, but everything else was fine.

fast friendly

Fast and efficient.

Excellent service.

Currently very satisfied.

Very friendly and efficient.

Very satisfied