PAYLESS CAR RENTAL REVIEWS

After leaving the airport, there wasn't a separate Payless counter. Upon carefully checking the pickup details, I found out I needed to go to the Budget counter—they seem to be part of the same company. The shuttle bus took us to the pickup location, where we lined up to complete the registration process. There was absolutely no pressure to purchase additional insurance. After some routine procedures, I received a brand-new Kia equipped with CarPlay but no rearview camera or parking sensors. However, I adjusted quickly. Returning the car was also very convenient. Overall, a great experience—highly recommended!

si el auto, supero las expectativas

Deseo facturar , pero no me indican donde y como.

Excellent

The actual supplier was Budget. At the Mexico City airport location, the staff member, a woman, appeared stern but was actually very kind.

The car was great, the service was good, the staff provided comprehensive information, and the vehicle was in good condition.

Very satisfied

Very satisfied

Iba con dudas del servicio, pero me sorprendió gratamente ya que tenían todos los datos de la reserva y no me solicitaron nada adicional

Una grata sorpresa la plataforma, fácil de usar y con explicaciones muy claras.

Very good.

Pretty good.

No issues.

Very quick, simple process, great service, and convenient return.

They examined the car with a microscope on returning the car and charged me 240 Euro for 2 small scratches on the Front and rear bumpers that I'm not sure didn't not exist on pickup

The same company, in Mexico City there were no cars available, so they gave us a manual Nissan. If we wanted to upgrade to an SUV, it would cost extra. In Cancun, there were no cars either, but they gave us a Tiguan directly—top-notch experience!

It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.

Satisfied

Car was in good condition and service was friendly. BUT. We forgot a bag under the passenger seat with something very valuable and after we let the car rental company know and met them again to inspect the car it was gone. Pretty sure someone from the service / cleaning took the bag. Manager was very helpful and understanding tho.

Qeeq as always has the best prices and the app is super easy to navigate .