DUBLIN AIRPORT CAR RENTAL REVIEWS

Friendly and no pressure to upsell.

No.

Yes great

The overall service was good, and the staff patiently explained everything.

I booked an automatic SUV, but when picking up the car, I was initially given a manual SUV. After discussing with the counter staff and explaining that we couldn't drive a manual, they responded politely and provided a replacement. However, after completing the paperwork again, I found out that the replacement was a small sedan with a very low chassis, not an SUV. Considering road conditions, I insisted on getting an SUV. They informed me that if I specifically wanted an automatic SUV, I would need to wait for one to be transferred from another location. After waiting for more than half an hour and repeating the procedures once more, I finally received an automatic SUV. The entire process took over an hour.

Excellent service.

The experience was great, efficient service, clear instructions, and excellent car condition.

Excellent! This is the best communication I've had so far, everything was explained very clearly.

The service was acceptable, but communication was an issue. They added extra insurance, which increased the cost in euros.

It's alright, and quite affordable.

Very satisfied

Very satisfied.

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

Satisfied

One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway

Pretty good

Satisfied

Very good!

The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.

I rented from Hertz in the UK last year, and this time in Ireland as well. Their service is good. It's slightly more expensive than other companies, but they have more locations and good service.