I booked an automatic SUV, but when picking up the car, I was initially given a manual SUV. After discussing with the counter staff and explaining that we couldn't drive a manual, they responded politely and provided a replacement. However, after completing the paperwork again, I found out that the replacement was a small sedan with a very low chassis, not an SUV. Considering road conditions, I insisted on getting an SUV. They informed me that if I specifically wanted an automatic SUV, I would need to wait for one to be transferred from another location. After waiting for more than half an hour and repeating the procedures once more, I finally received an automatic SUV. The entire process took over an hour.
The car rental location is staffed only during daytime, with a short waiting time. The instructions were fairly clear. However, the return process is self-service and available 24/7.
There was no one else at the office when collecting. Booked a no-A/C 2-door car, got a 4-door hybrid with A/C, yay! If it also had CarPlay enabled, it'd be 100% perfect. The only fly in the ointment: M50 tolls cost you €4.80 each, which is about double the cost if own eFlow account was used instead, alas.
About QEEQ:10.0/10
Had to book just a few hours before the trip, on a Friday to boot — QEEQ offered the best deal hands down, plus its easy to use interface sped things up. QEEQ has been my go-to for car rentals, and that's only strengthened.
It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.
The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.
I rented from Hertz in the UK last year, and this time in Ireland as well. Their service is good. It's slightly more expensive than other companies, but they have more locations and good service.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Dublin
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Denise McDonald
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