Very quick and smooth pick-up and drop-off process. Also they did not try to upsell me their own coverage package (I had one via Qeeq) as most rental companies try to do. Kudos!

One of the best prices available for rental vehicles, let alone via the bigger and better-known companies (Avis, Budget, etc). Very easy booking process and good information provided regarding pickup and dropoff process. Good customer-focused experience!

Additional fees applied when we picked the vehicle up including a 'one-way service fee'. Prepay fuel fees were for a larger vehicle that we ended up not receiving, but we were billed the higher amount anyway. Overall, around £30 in surprise fees. Won't be using again.

Pleasent stuff, everything ok

Budget did not know about reservation. Had no normal cars. Insted of mini suv, i recieves fiat qubo.... It seams you do not have normal contact with them... Pick up office had to be near air port, but adress in reservation not valid for a year. Had to go with kids and laguages by public bus to city centre. Drop of a same problem.

I liked the way the avis/budget staff at the Sorrento office worked as a team. The car at pickup wasn't filled with fuel fully as documented, but this was quickly rectified at a minimum of Inconvenience.