Great value , excellent small car , smooth process

When we arrived at the airport there was a terrible queue to coher the bus that took you to the office. The girl who was driving was very rude when I asked about the waiting time, saying that it was a courtesy service and that if I didn't want to wait for him to take a taxi and other phrases that I better not remember, fatal! We were waiting for an hour until we reached the office and there was chaos because there were only 3 people at the counters and dozens of people waiting for their car. If you wanted to be treated before, I could take a fast pass for 18 euros. Thanks to the people who gave us their numbers we were able to be treated before but we lost 2 hours of our time and an extra day that we had paid for only a few hours, I do not recommend this service at all, impolite staff, liar and nothing professional

Will never ever rent car again from this company. Didn't answer phone, poor description of pick up location. No sign no info other than couple of line in booking confirmation that was not even good English. I will not recommend it too anyone and write my objective review online as well

I felt that their purpose was to get extra money from me. I told them I might go to the neighboring country and they said I would have to pay an extra $224 euros for insurance. She told me it was on page 8 of the contract in extra fine print. Then when I returned the car, I was charged 30 euros for a scratch below the car. He pointed out very minor scratches around the car. Again, like he was searching for a way to get extra money. It was very uncomfortable.

They charged me for some one else to drop off car, this was never explained, then charged for existing damage

Like: Car was in good condition and I picked it up late and was able to return it just as late which was nice. Pick up and drop off from the airport was easy too...
Dislike: They couldn’t fine the car I had booked and didn’t have any gps’ left to give me...