OK Mobility, Ok Alc Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Ok Alc Information, Car Rental Instructions & Policies

Address

Aeropuerto del Altet

Telephone

+34971126880 / +34902360636

Pick-up Instructions

The OK Mobility - Ok Alc car rental location is in terminal

You can walk to the counter of OK Mobility - Ok Alc car rental.

After you get off the plane, head to the arrivals area (ground floor). Once you get to the arrivals area, use the tourist information office as a reference point. Keep walking for a few meters and you’ll arrive at the OK Mobility office.

Drop-off Instructions

When you arrive at the airport, follow all the signs stating "Llegadas/Parking/Car Rental". After you go down the ramp leading to the car park, follow the lane marked “Rent a Car”. At the end of this lane, you will find the sign for all the rental offices. Turn left, enter the car park and head to Level 2. Once you're at Level 2 turn right immediately after the OK Mobility sign and you'll find the vehicle return office.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -02:00 06:00 -23:00 23:00 -23:59	00:00 -02:00 06:00 -23:00 23:00 -23:59	00:00 -02:00 06:00 -23:00 23:00 -23:59	00:00 -02:00 06:00 -23:00 23:00 -23:59	00:00 -02:00 06:00 -23:00 23:00 -23:59	00:00 -02:00 06:00 -23:00 23:00 -23:59	00:00 -02:00 06:00 -23:00 23:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Full driver's license issued in Spain

EU Driving Licence

Spanish digital version of the driving license is acceptable. The driving's license must be shown from the official DGT App.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany, Andorra, Austria, Belgium, France, Gibraltar, Greece, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Czech Republic, Switzerland, Italy

In the case of crossing into permitted territories, we recommend purchasing the International Supplement (INT). This supplement extends the rental terms and conditions to adjacent countries, provided they are one of the countries listed above, and under the coverage and liability conditions agreed upon in the current excess (as long as the vehicle is used in accordance with these General Terms and Conditions and the traffic regulations of the country of use are adhered to). If this supplement is not purchased and an accident occurs, the Lessee will be fully responsible for any damage to the vehicle, repatriation costs, and/or the total vehicle cost, as well as compensation for any damages caused. The vehicle may not be boarded or transported by any means of transportation without the prior written authorisation of the Lessor.It is prohibited to cross borders outside the European continent. For price and details of INT, please consult the staff at the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom, Kosovo, Bosnia and Herzegovina, North Macedonia, Belarus, Ukraine, Russia, Turkey, Moldova

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 0 for other car models.

EUR 900 for Hyundai I10,

EUR 900 for Fiat 500,

EUR 1050 for Citroen C3,

EUR 1200 for Volkswagen Golf,

EUR 1200 for Citroen Berlingo,

EUR 1200 for Toyota Hiace,

EUR 1200 for Peugeot 308,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Mg Hs,

EUR 1200 for Fiat 500c,

EUR 1800 for Opel Cabrio,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Peugeot 5008,

EUR 1500 for Renault Espace 7 Seater,

EUR 1500 for Seat Alhambra,

EUR 1500 for Peugeot Rifter,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Peugeot Traveller,

EUR 900 for Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1,Citroen C3,

EUR 1200 for Mercedes Citan Tourer,Toyota Hiace,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Volkswagen Golf,Toyota Camry Or Similar,Volkswagen Passat,Dacia Logan,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot 308,

EUR 1500 for Mini Cooper Or Similar,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Renault Espace 7 Seater,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Mg Hs,Lynk&co 01 Automatic O Similar,Mini Cooper Cabrio,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller Long,Mercedes Benz Clase C Estate,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Audi A6,Bmw X3,Mazda Cx-60,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Peugeot 508 Sw Rxh,

EUR 4000 for Audi S8,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Audi A6,Bmw X3,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Peugeot 508 Sw Rxh,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Renault Espace 7 Seater,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Mg Marvel R,Nissan X-trail,Mg Hs,Lynk&co 1,Opel Cabrio,Opel Cabrio,Peugeot Traveller,Peugeot Traveller Long,

EUR 1200 for Mercedes Citan Tourer,Toyota Hiace,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Volkswagen Golf,Toyota Camry Or Similar,Volkswagen Passat,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot 308,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Renault Espace 7 Seater,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Mg Hs,Lynk&co 1,Mini Cooper Cabrio,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller Long,Mercedes Benz Clase C Estate,

EUR 2000 for Peugeot Rifter,Seat Alhambra,Mercedes Clase T,Renault Espace 7 Seater,Peugeot 5008,Bmw Serie 2 Gran T Ourer,Peugeot 5008,Citroen C4 Grand Spacetourer,Bmw Serie 5,Audi A6,Audi A3,Audi A3,Bmw X3,Mazda Cx-60,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Mg Hs,Lynk&co 01 Automatic O Similar,Lynk&co 1,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Mini Cooper Cabrio,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller Long,Peugeot 508 Sw Rxh,Mercedes Benz Clase C Estate,

EUR 1800 for Mercedes Citan Tourer,Toyota Hiace,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Hyundai Kona Hybrid,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Volkswagen Golf,Toyota Camry Or Similar,Volkswagen Passat,Dacia Logan,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Mini Cooper Or Similar,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot 308,

EUR 1200 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1,Citroen C3,Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

Theft Insurance Excess differs by car model:

EUR 0 for other car models.

EUR 900 for Hyundai I10,

EUR 900 for Fiat 500,

EUR 1050 for Citroen C3,

EUR 1200 for Volkswagen Golf,

EUR 1200 for Citroen Berlingo,

EUR 1200 for Toyota Hiace,

EUR 1200 for Peugeot 308,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Mg Hs,

EUR 1200 for Fiat 500c,

EUR 1800 for Opel Cabrio,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Peugeot 5008,

EUR 1500 for Renault Espace 7 Seater,

EUR 1500 for Seat Alhambra,

EUR 1500 for Peugeot Rifter,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Peugeot Traveller,

EUR 900 for Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1,Citroen C3,

EUR 1500 for Mini Cooper Or Similar,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Audi A6,Bmw X3,Mazda Cx-60,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Peugeot 508 Sw Rxh,

EUR 4000 for Audi S8,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Audi A6,Bmw X3,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Peugeot 508 Sw Rxh,

EUR 1200 for Mercedes Citan Tourer,Toyota Hiace,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroen Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Volkswagen Golf,Toyota Camry Or Similar,Volkswagen Passat,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Volkswagen T-cross,Peugeot 2008 Ev,Audi Q2,Volkswagen T-cross,Cupra Formentor Automatic O Similar,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot 308,

EUR 1800 for Peugeot Rifter,Seat Alhambra,Renault Espace 7 Seater,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Mg Hs,Lynk&co 1,Mini Cooper Cabrio,Opel Cabrio,Opel Cabrio,Renault Trafic,Peugeot Traveller,Peugeot Traveller Long,Mercedes Benz Clase C Estate,

EUR 1200 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1,Citroen C3,Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Alicante Airport

Railway Stations

5.6 mi from Alicante Train Station

Other Landmarks

5.2 mi from Juzgados

6.1 mi from Spain's Precincts

6.3 mi from Bullring Alicante

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 38.29 -0.57

Guest Reviews

Total points： 5.6 / 10 Average

Vehicle condition: 2.8
Vehicle cleanliness: 3.2
Spaciousness: 3.2
Counter staff: 2.8
Pick-up location: 2.0
Drop-off location: 3.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Alicante
7.7 /10 Good
Reviewed: Tuesday, August 5, 2025
All went well, friendly staff.
Read More >
A.BOURENANE
Alicante
6.7 /10 Average
Reviewed: Tuesday, August 5, 2025
I wait it more than 2 hours for to collect the car I booked automatic they give me manual car
Read More >
Horace Kennedy
Alicante
10 /10 Excellent
Reviewed: Tuesday, August 5, 2025
Excellent
Read More >
Ivan Kent
Alicante
2 /10 Poor
Reviewed: Tuesday, August 5, 2025
The car rental company aggressively pushes insurance.
Read More >
Sally Austin
Alicante
2 /10 Poor
Reviewed: Tuesday, August 5, 2025
My friend recommended us to use ZuzuCar. On April 20th, we rented a car after my friend advised against purchasing insurance and told us to record videos of the car during pickup. At the car pickup, we filmed all the scratches and the car body. We booked the car online and picked it up at Alicante Airport. The staff told us to buy insurance, but we declined. The rental was very cheap, costing only 757 RMB from April 20th to May 3rd. We understood they were pushing insurance to make money, as the insurance would cost 378 euros. We insisted on not buying it. However, the staff said that if there were scratches over 5 cm, we'd have to pay 1350 euros. At that point, I was tempted to buy, but my friend insisted it wasn’t necessary, so we ended up not purchasing insurance. Another issue arose because I didn’t have the physical copy of my driver’s license. I only had a notarized and Hague-certified copy, which they refused. Later, my husband used the international driving license translation service from Alipay, and the staff accepted it. However, they insisted on adding a second driver fee for 130 euros, making my husband the second driver; otherwise, we couldn't proceed. We agreed immediately, as we just wanted to get the car. Finally, we successfully picked up the car. During the rental period, I didn’t dare drive out of fear since we didn’t buy insurance. My husband was cautious with parking and driving, and there were no issues. Eventually, the return process went smoothly. We returned the car at 7 a.m. on May 3rd, cleaned thoroughly, without a single scratch or dent. The staff inspected the car with a flashlight on her phone, checking every detail. All the scratches she pointed out were already documented in my photos, and she confirmed everything as okay. After a 10-minute inspection, she gave me a thumbs-up and said I was good to go. I asked whether I needed to sign anything to confirm, but she said no and that I could leave. I also asked when the deposit would be refunded, and she said it would take 7-10 business days, or possibly sooner. The deposit was the 1350 euros frozen due to not purchasing insurance. However, the next day, I received an email stating they would deduct 100 euros. I was stunned. Everything had been confirmed as okay, so why was I being charged? I quickly contacted customer service via the ZuzuCar app. Due to the time difference, we exchanged emails over a few days. They claimed there were scratches on the wheels and wanted me to pay 100 euros. I couldn’t believe it—who thinks about photographing the wheels during pickup? It felt absurd! I responded via email, refusing to agree. Eventually, ZuzuCar negotiated with them, refunded me 30 euros, and offered a 200 RMB coupon. After several days of back-and-forth, I decided to drop the issue. For future rentals, make sure to take thorough photos and videos during pickup, and record the entire return process too.
Read More >