Excellent

The Portland pickup location is in the Pearl District, very close to Union Station. The process was simple, and the staff was friendly and chatty. He also responsibly asked about the number of luggage items to ensure the trunk was big enough. When the vehicle had a flat tire in Seattle and needed to be exchanged, the airport staff were very welcoming. They upgraded us to a Toyota 4Runner and repeatedly assured us it was a good car. Indeed, the car performed very reliably during the drive to Vancouver.

Orderly process, although staff handle things at a pace typical of Western style.

I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.

Pick up location made me wait for over an hour for car availability then gave me an upgrade since no car was available for the class I booked. It was ok as the pick up location had a bunch of stores around, so just came back after an hour. Needed to change my return location, 15 minute wait on phone but was able to change no problem.

Was easy to book on QEEQ

The car net my expectation. I would use Budgey again and eastrentcars.com Thank you for you service.