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Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.

Reviewed: Sun, Nov 10, 2019
About Hertz: 8.3 /10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ: 10.0 /10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.
Economy | Vauxhall Corsa or similar

Relevant Reviews on Hertz in United Kingdom

Sherry Electra

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Reviewed: Sat, May 10, 2025
About Hertz: 8.0 /10
Pretty good, but the wait in line was too long.
About QEEQ: 8.0 /10

Porter Wyclif(fe)

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Reviewed: Mon, Mar 11, 2024
About Hertz: 8.0 /10
Initially, they said the reserved model was unavailable and tried to upsell us on an upgrade. After we firmly declined, they provided the original model. Be cautious of this.
About QEEQ: 8.0 /10

Tracy Jeremy

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Reviewed: Tue, Apr 23, 2019
About Hertz: 2.0 /10
The staff always have a bad attitude. When I declined the insurance at pickup, they became visibly upset. Upon return, we saw a map fall in the store and offered to help put it back, but the employee rudely took it away with a stern face the entire time. This service decline from a top rental company means I probably won't choose them again.

Zona Sheridan

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Reviewed: Sun, Apr 8, 2018
About Hertz: 6.0 /10
It's advisable to buy car insurance when you rent the car, as it is more expensive if you purchase it upon picking up the car in London. Also, it's not recommended to buy fuel when picking up the car (80 pounds) unless you are only driving in London, as fuel is cheaper outside of London.

m.cutler

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Mini Van | Volkswagen Caddy 2 Seats or similar
Reviewed: Mon, Jun 24, 2019
About Hertz: 10.0 /10
service was great, friendly, helpful and quick.
About QEEQ: 10.0 /10

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