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Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.

Reviewed: Sun, Nov 10, 2019
About Hertz: 8.3 /10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ: 10.0 /10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.
Economy | Vauxhall Corsa or similar

Relevant Reviews on Hertz in United Kingdom

Ed Geordie

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Reviewed: Wed, Aug 7, 2019
About Hertz: 8.0 /10
Booked from a store near Paddington in London, everything went smoothly. Booked an Audi A4 wagon but got a Volvo XC40 AWD instead. It's slightly smaller, but since we had one person less than expected, it worked out fine. Otherwise, there wouldn't have been enough space for our luggage. The car was very new, had built-in navigation and cameras on all sides to detect surrounding vehicles. It could park itself, although we didn't try that feature.
About QEEQ: 10.0 /10

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Fri, Oct 9, 2020
“no problems”
About Hertz: 10.0 /10
v good
About QEEQ: 10.0 /10
v good

H.Wregget

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Fri, Aug 9, 2019
“Actual rental car agency should be more obvious in your communication.”
About Hertz: 8.7 /10
Hertz was great once I discovered that that was what I was looking for.
About QEEQ: 10.0 /10

H.Jeffs

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Wed, Jul 24, 2019
“Never again”
About Hertz: 4.7 /10
Absoultely awful - i am currently trying to make a complaint but even that is proving difficult. We were waiting for our car for over half an hour as such we were in a hurry to leave. We were told that we needed to bring the car back with a full tank of petrol other we would be charged 175 however when we were giving the car, the petrol was nearly on the warning as such we had to fill the car up before we had even got started!

Pauline

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Mini Van | Lwb Crew Van or similar
Reviewed: Thu, Mar 21, 2019
“Pick up was a nightmare. I was supposed to have a free extra driver but it never showed up on the bo”
About Hertz: 6.7 /10
Car was a work van but luckily some great staff at pick up point helped us

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