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Live chat Email us Service Code: 7762580034
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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Anonymous

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Reviewed: Mon, Nov 10, 2025
About Europcar: 10.0 /10
Europcar Heathrow branch (accessible by shuttle bus).
About QEEQ: 10.0 /10

Newman Herbert

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Reviewed: Mon, Jun 16, 2025
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Bard Collins

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Reviewed: Tue, Aug 22, 2017
About Europcar: 6.0 /10

Rosemary Godwin

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Reviewed: Thu, Aug 4, 2016
About Europcar: 8.0 /10
The car was relatively new.
About QEEQ: 8.0 /10

L.Jasenaite

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Mini | Fiat 500 or similar
Reviewed: Thu, Aug 13, 2020
About Europcar: 10.0 /10
Great car and quick service. Thanks.
About QEEQ: 8.0 /10
There was a technical issue when booking (something that Europcar system was not connected to yours). I tried the next day and it worked.

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