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Live chat Email us Service Code: 9739476125
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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Joanna Shakespeare

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Reviewed: Sat, Jul 15, 2017
About Europcar: 10.0 /10
Lots of cars available. I booked an Audi A4 estate but got a nearly new Mercedes C estate instead!!!
About QEEQ: 10.0 /10

MZ

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Economy | Opel Corsa or similar
Reviewed: Mon, Jul 24, 2023
“QEEQ was great, Europcar not so much”
About Europcar: 6.0 /10
Counter staff was aggressive about offering upgrades to many customers.
About QEEQ: 9.0 /10
Wonderfully easy

Fawzi

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Mini | Fiat 500 or similar
Reviewed: Sat, Oct 12, 2019
About Europcar: 10.0 /10
Helpful and easy going
About QEEQ: 10.0 /10
Very smooth and clearly explained

Pizzalicious

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Mini | Fiat 500 or similar
Reviewed: Fri, Sep 27, 2019
“Excellent”
About Europcar: 10.0 /10
Excellent service
About QEEQ: 10.0 /10
Quick and easy booking

View more >
Intermediate | Skoda Octavia or similar
Reviewed: Wed, May 15, 2019
“Never use Europcar at Gatwick”
About Europcar: 6.3 /10
Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour! Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car! I would never use Europcar again!
About QEEQ: 8.0 /10
All fine.

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