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Live chat Email us Service Code: 1940124080
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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Edward Francis

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Reviewed: Wed, Jan 25, 2017
About Europcar: 2.0 /10

G.Cousins

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Economy | Volkswagen Polo or similar
Reviewed: Mon, May 30, 2022
“Never again”
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive

D.Smith

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Small SUV | Nissan Qashqai or similar
Reviewed: Mon, Sep 9, 2019
“Could have been better”
About Europcar: 9.3 /10
I have experienced Europcar before, they advertise a nice car and then usually offer a substantially lower model as the or similar e.g. this year I rented a Kashqai and got a Renault Kajar, last year a Merc E class and got a Volvo V90 and so on, I will try to avoid them in future as its an obvious sales tactic. I upgraded to a Merc C class that was good.
About QEEQ: 8.0 /10

E.Moore

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Compact | Volkswagen Golf or similar
Reviewed: Sun, Feb 17, 2019
About Europcar: 10.0 /10
The counter staff member was very efficient and well trained but the offer of an insurance at "only" twenty pounds per day was frankly astonishing and insulting. This is a very unpleasant "rip-off" practice at car rental offices always but this price was exceptionally brazen.
About QEEQ: 8.0 /10

B.Clark

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Economy | Opel Corsa or similar
Reviewed: Sat, Aug 11, 2018
“Excellent”
About Europcar: 8.0 /10
Like: Service
Dislike: Everything

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