First class support. Highly recommended.

This was an extremely terrible experience! Firstly, the staff were very indifferent at the time of pickup and did not bother to give any additional information. Secondly, the pickup location was in central London, but they failed to inform me about the congestion charge (approximately £10) that had to be paid by midnight on the same day by phone, otherwise there would be a fine. As a foreigner who had just gotten the car, how was I supposed to know how to pay it? Later, after returning to my country, I was charged £105 (of which £40 was a service fee from this company). This is outrageous! Clearly, they use such methods to overcharge! Furthermore, when I inquired about the charge, the response was very slow, taking almost a month to send the detailed bill. No wonder the European economy is declining, such details reveal the reasons!

Exceeded expectations and resolved all of the issues which were outside of their control

Really helpful service with phone support. Great!

As the car I booked was not available I had a free upgrade to a Vauxhall Astra. Alex was very helpful with processing the pick up.

Quick efficient pick up, free upgrade on vehicle and friendly service

Great competitive price and easy booking system with updates sent when necessary

Like: I got a Volkswagen Passat Estate Diesel as replacement
Dislike: They did not have the Peugeot 5008