First class support. Highly recommended.

The final bill for 3 days was GBP 332, but they charged GBP 433 from my credit card. I don’t know how to claim the balance amount.

Forgot I was waiting for my car when I picked it up served someone else before I was told it was ready I think morning break was more important

Good

We received a superb upgrade due to a lack of suitable cars being available at the time of collection. It was frustrating to have to wait 3 hours for the car, but needless to say the blow was softened by the amazing car we were then given to have for the week. Definite lack of structure and organisation on scheduled day and time of pick up, I can’t understand how despite having reserved the car weeks in advance we were then unable to collect said car at said time, then left to wait for hours whilst the problem was resolved! What if we had had a flight to catch? Nevertheless, as I said above, the car we were eventually given was classes above the car I had reserved, so I have no real complaint, but I’m aware we weren’t the only ones in the same predicament that day and so there clearly does need to be a change to the way the system operates.

Booking via the website was easy, quick and the cheapest quote I had found, so very happy with that.

Not the same car booked, but a different alternate. In the same range. Car was quite okay with our expectations but since an hybrid vehicles, was in need of bettery service / maintenance and that was the only message promoting on display periodically. Otherwise, all fine.

Would definitely recommend EasyRentCars for easy, smooth and confirmed bookings and certainly for great price deals!