Quick and efficient

Picking up and returning the car in San Jose was fairly convenient. The car was in good condition, and the staff's service attitude was good.

QEEQ provides fast and convenient service.

Pick-up and return were very convenient, and the staff were very friendly.

When picking up the car, the staff tried to sell me insurance, which I declined. Then they tried to sell me prepaid full tank gas at a bit over $2.20 per gallon, claiming it was cheaper than the city. I got confused and bought it. In hindsight, it wasn't a great deal. Firstly, the tank capacity is average for that car type, which might be more or less than my actual car's capacity. Secondly, you need to use up the fuel before returning the car, which is hard to gauge, requiring frequent refueling and mileage calculations. It's more convenient to refill near the return spot. The return process was quite fast, though. An inspector checked the car's exterior, issued a return receipt, and it was done in two or three minutes. Overall, it was a good experience.

There was an error with the trunk - kept automatically closing. When I informed them at drop off they said it was a common reported error.